Awesome Experience! Bryce was attentive, friendly and knowledgeable. I would highly recommend him to anyone!

John has been great to deal with. Very honest and trustworthy. I've purchased several vehicles already and will be back in the future.

Dani is always knowledgeable, helpful & efficient. Very happy to be working with her. Her knowledge & service is top notch.

I was happy with the thoroughness of the inspection, the speed of repair, and the technician's patience in listening to my description of the car's problems.

Zac was friendly, knowledgeable and efficient. Highest marks all around!

My experience was amazing at Serra. Zak did an amazing job helping me throughout the transaction. I contacted him the day before to try and make sure that the car be there when i arrive at the dealer. He also told me that he would keep the car ready by the time we get there. I was very skeptical going in since i was travelling from Chicago to Traverse City which took about 5 hours. The biggest doubt i had was with the fact that if the car was really as presented online. It definitely was! Zak had told me previously ...

Melanie responded initially to a web inquiry about a 2020 used Outback but it was no longer available. I met her in person at the dealership and she worked tirelessly to find a similar vehicle. She never got discouraged as I rejected a few of them. We did finally come to terms on a 2021 Outback Touring and she made my trade in and purchase experience a breeze! She went above and beyond just like all the people from Serra that I've had the pleasure of working with. Truly a top notch organization.

Serra Volvo has provided exceptional service!

James was great to work with! Knowledgeable, resourceful and patient while we took our time making a decision.

Chaz Forcia was very helpful and answered all my questions! Absolutely amazing experience!

Thomas Wysocki was the ultimate professional, yes he sells cars, but his demeanor was like one wants from a pro. His sales method was educational and focused on what he heard our interests were. He offered the normal price of the dealership, $700 discount. He did some comparison shopping with other models and price points.