We had a very nice experience buying our vehicle thanks to Zak. He made it simple for us and was very kind and informative throughout the whole process. :)

Excellent service. I really appreciated the valet service to pick up and return my car, I was surprised by the return of a clean car! A dirty car had been picked up.

Dani took wonderful, genuine care of our needs. She always provides straight forward conversation regarding immediate needs vs monitoring needs, This time she also worked to find us an opening that fit our schedule. We’re very appreciative.

David is always very accomodating, friendly, and has excellent customer service skills. He is an asset to the SERRA family of service.

Zak was super friendly and helpful. He was very knowledgeable and able to work with us to get us exactly what we wanted and accommodate our schedules to make that happen. I will absolutely recommend Zak to anyone I know looking to purchase a vehicle.

Sean Leach is I N C R E D I B L E!! It’s not every day you get to meet someone as genuine as Sean, so I consider myself extremely lucky to have had his help during this entire process. Big purchases can be scary, but Sean made sure this experience was fun and exciting, how it’s meant to be. He was trustworthy, knowledgeable, and kind - I couldn’t have imagined working with anyone else, and I don’t have to as long as Sean’s working at Serra Subaru of Traverse City! If you’re ...

I’ve bought a couple vehicles through John. He has always been professional. I was impressed with the very smooth transaction. I would highly recommend John.

Positive experience! Dani was knowledgeable, informative and helpful as always.

Melanie was great to work with. Always helpful, responded in timely manner. She helped me with a purchase of a Subaru Crosstrek

A Solid 10 out of a possible 10!! “ Sean was an EXCEPTIONAL brand ambassador for both Serra and Subaru!! A 35 year loyal Bow Tie owner, averaging one vehicle every other year, it was a huge leap for us to try a Subaru - Sean has made the process seamless. This was our heartfelt thank you message as a follow up after the sale: Good morning Sean, It was a pleasure meeting you and doing business together. It is worth noting that I have owned nothing but Chevrolet products for the last 30+ years and your professionalism, enthusiasm, and ability to provide service that ...

We flew from NYC to Michigan to work with Eric specifically, and he did not disappoint. He went the extra mile every step of the way to find our exact model in a highly competitive, post-pandemic market. Communication was clear and timely, and as first time car buyers he really looked after us when it came time to do the paperwork. If you’re searching for a fun, honest, and attentive salesperson who will work hard to get you the car of your dreams, then stop your searching, call Serra, and ask for Eric.

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