Kevin Clous at Serra is friendly, knowledgeable and goes above and beyon! to make your service appointment go well!
Matt Echols is a great service advisor and I highly recommend him for servicing your Toyota!
Thanks Jordan - You made leasing the Toyota Tacoma a hassle free and enjoyable experience?
After shopping on line for a 2020 Highlander we found a Platinum model we liked at Serra Toyota Traverse City. The person we spoke with put us in touch with Jim Lynch. Jim was one of the nicest sales people you would ever want to meet. He worked hard to get us the bolt on Toyota accessory we absolutely had to have and to insure all work was completed to our satisfaction. In the end Jim felt more like a friend than a car salesman. Chuck and Mary Nesset
Brice at Serra was great to work with, knowledgeable and enthusiastic about Toyota products. He worked hard to find me what I was looking for.
Jordan was great. Easiest car buying experience. I will buy another car from him when the time is right.
Matt Echols, in particular, at Serra Automotive provides excellent customer service. I am a regular customer and appreciate being able to know that my car and time are treated equally importantly.
I have purchased several vehicles from Serra in TC. They are awesome! Brad worked his magic yesterday and found the EXACT vehicle I was looking for. Not an easy task right now. They are the best.